I've been using this for a few weeks now. I previously had color-treated hair and have been growing it out. Was still using the old shampoo and finding my hair was starting to get dry. I usually have oily hair. The switch to Bamboo has made a huge difference!
My hair is as soft as it was when I was a kid. I can't stop touching it. It's also smooth and a little shinier (my hair was pretty shiny to begin with so hard to tell difference). I also enjoy the scent.
Note that a little goes a long way. I use about a teaspoonful. Literally. It lathers up nicely. And I have alot of hair (long, down to almost my rear-end).
Because it's so soft and smooth, the hair lays flatter, so people who have fine hair may want to use a root lift product to add more body. I do from time to time.
I have used a lot of high end shampoos and conditioners and have never found the shine I was looking for. This conditioner and shampoo plus a bit of the Brilliance Cream have given my salt and pepper hair such lovely shine and softness I am getting compliments from young women more than half my age wanting to know what I am using. Impressive, as graying hair does not have much shine. Plus, it is natural.